ELITECUSTOMS – Shipping Information

At ELITECUSTOMS, we are committed to delivering your custom-built PC with care, speed, and transparency. Please review the details below to understand our shipping policies and procedures.

FREE Shipping Across Mainland UK

We offer complimentary shipping on all orders delivered to Mainland UK addresses.

Production & Delivery Timeline

  • Build Time: All PCs are made to order. We aim to build, test, and ship your system as quickly as possible—our typical turnaround time is 3 to 7 days.

  • Shipping Time: Once your PC passes our thorough quality checks, it is dispatched via next working day delivery.

Delivery Coverage

  • We currently deliver across the whole UK.

  • International shipping is not available at this time!

Trusted Courier Services

All UK orders are shipped via ParcelForce or Royal Mail—trusted names in reliable and secure parcel delivery.

Delivery Address Policy

  • Card Payments: Delivery address must match the billing address.

  • Bank Transfer: Same as above—billing and delivery addresses must match.

Missed Deliveries

If you're unavailable to receive your parcel:

  • ParcelForce will attempt two further weekday deliveries.

  • If delivery fails, you may:

    • Collect your order from the local depot, or

    • Reschedule delivery (subject to a £45 fee).